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Canon applications Not Working: Digital Photo Pro 4 Not Connecting

Canonbassist909
Contributor

when connecting my camera to the program, digital photo pro 4, under camera control it states that the camera is not connected when it is plugged into the computer with the proper cable, 

the eos utility is greyed out, will not allow me to download pictures to the computer .. 

lens registration tool: states that the camera is not recognized 

network setting tool does not work, with all the proper information for network, password, wifi network etc, nothing.. 

I guess my camera is out of date, or am I missing something .. I verified all the software was updated and everything .. I have just about zero ability to run the camera on my laptop 

MacBook Pro, Ventura 13

Camera: Rebel T7

2 REPLIES 2

Anonymous
Not applicable

Make sure that Wi-Fi is turned off in the camera before using the USB cable, or it won't work.

Canonbassist909
Contributor

ill see if that does the trick .. 

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