Hello, my Canon 80D was connecting to my computer nicely until I recently updated to macOS 10.15 Catalina beta. The camera no longer connects properly to my computer, and I am unable to install the EOS Utilities. The EOS Utility installer starts, asks me for my password, but then freezes at "Preparing to install".
The advice provided in the High Sierra thread (https://community.usa.canon.com/t5/Software/Canon-EOS-utility-fails-to-install-on-Mac-OS-High-Sierra...) has no effect.
Yes, personally I use the image download feature in Adobe Bridge - which works fairly well meanwhile waiting for Apple or Canon to take appropriatec course of action...
Besides, I also always use Bridge an a viewer and it is also the first step in selecting images to work with - a double-click on the thumbnail picture always opens the CR2 raw file in Camera Raw, from there I easily continue my work flow in Photoshop for final adjustmens before saving for the web, printing etc.
To Users of EOS Utility 3.11.1 for Mac OS X and Picture Style File Registration Tool 1.0.0 for Mac OS X
macOS 10.15.2 was released by Apple on December 11, 2019. Following operation checks performed with this version at Canon, we have confirmed a USB connection issue with “EOS Utility 3.11.1 for Mac OS X” and "Picture Style File Registration Tool 1.0.0 for Mac OS X" whereby the functions enabled by connecting a camera and a Mac device via USB cannot be used.
This issue does not occur on macOS 10.15.0/10.15.1. We are currently preparing to release versions of these applications that incorporate a fix for this issue.
For EOS cameras with Wi-Fi functionality, the camera can be remotely operated from EOS Utility via a Wi-Fi connection with the Mac computer.
For more details, please refer to the respective camera's user manual.
Things have changed somewhat with the release of OS 10.15.3.
EOS Utility 3.11.1 works now under Catalina as under Sierra.
EOS Utility 126.96.36.199 only works after a trick:
When connecting older cameras, such as EOS 5d MarkII, EO 2 does not open automatically. When you start EO 2, the main windoiw appears with no option to select and download images.
However, if I open Catalinas "Digitale Bilder.app" first, and then switch on the camera, EO 2 opens and selection and individual download is now possible!
It isn't just Canon that are having issues with Catalina. I have a Samsung (HP) Laser Printer that won't print PDF Files since upgrading. AirPrint does no good and all I get are ASCII characters.
Apple Catalina screwed a lot of things up.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.