Canon EOS utility does not work with my Mac Ventura 13.3

[corbuso]

On my new computer, the canon utility 3.16 does not work with my Canon 5D Mark 4 and my Mac running Ventura 13.3

The EOS utility opens, but does not recognized my camera when I plug it via the USB.

Any help is welcomed

[jrhoffman75]

If your Mac is an M1 or M2 device this might help:

If your Mac asks you to allow an accessory to connect - Apple Support

[corbuso]

It is indeed a M2, but does not work though. When I open the window, it does not recognized it, although I gave it access and provided full disk access to the Utility

[jrhoffman75]

The USB camera connection was authorized here:

[jrhoffman75]

Here are my settings:

[jrhoffman75]

Does Apple Image Capture see your camera?

[corbuso]

Hi John,

It does not see it.,

[jrhoffman75]

I have a MacBook Air  M2 with up to date macOS 13. I can access my camera via EOS Utility. When I first got the computer I used Time Machine to transfer the info from my previous MacBook Air. At the time both machines were on macOS 12. That may be relevant. 

I see that the release notes for EOSU 3.16.11 say that the camera cannot be accessed via USB with Ventura. 

[corbuso]

Hi John,

Thanks for your reply. I transferred the data from on my new Macbook Pro using time machine too, but it was directly system 13.3. The problem is that I am taking most of my photographs in my cellar by remote shooting and Wifi does not go through the walls. So I am stuck until Canon resolves this. The display from my old Macbook Pro died last month, so I am short of options...

[jrhoffman75]

It's not free, but Kuuvik Capture might work for you.