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Canon Connect app SX720

truemist
Apprentice

Is anyone else having issues connecting to the Canon Connect app on Samsung S10?  Since the July update I haven't been able to connect.  I have tried to uninstall, reboot phone, reinstall and still won't connect.  Getting beyond frustrated.

3 REPLIES 3

Phillipi
Apprentice

You have to try this steps.

 

  1. Close Canon Camera Connect app if it is still open on your smartphone.
  2. Press "Mobile Device Connect" button on camera.
  3. Using your smartphone, go to Wi-Fi settings and select the Canon Wi-Fi SSID hotspot.
  4. Once connected, launch Camera Connect app on your smartphone. 

Thanks [link removed per forum guidelines]

I have tried that and didn't work.  Gives me unable to connect and closes out.

same, this is really annoying 

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