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Canon 5d MIV cannot connect to Camera Connect

mbshaughnessy
Apprentice

I used extensively, up to early September. Now cannot connect, WiFi show connected to the iPad, I can leave for minutes connected, so the connection is fine. Try to connect with the app, get disconnected. I even deleted and reinstalled the app. I have several shoots in 2 days and this is driving me nuts. Firmware in 5D is updated to 1.4

1 ACCEPTED SOLUTION

John_Q
Product Expert
Product Expert

Hello mbshaughnessy,

I am sorry to hear that you are having an issue during your WIFI connection to your iPad. I would suggest resetting the WIFI settings on the camera to defaults and re-establishing the connection from scratch in this case. You can find the reset in the yellow wrench menu #4 under Communication settings > Built-in wireless settings > Clear settings.

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2 REPLIES 2

John_Q
Product Expert
Product Expert

Hello mbshaughnessy,

I am sorry to hear that you are having an issue during your WIFI connection to your iPad. I would suggest resetting the WIFI settings on the camera to defaults and re-establishing the connection from scratch in this case. You can find the reset in the yellow wrench menu #4 under Communication settings > Built-in wireless settings > Clear settings.

mbshaughnessy
Apprentice

fixed...many thanks

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