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Canon 250d not connecting to my phone.

MustafaM
Apprentice

Hi everyone, I've been having trouble connecting my Canon 250D to the Canon Connect app for the past few weeks. It used to work fine, but now it gets stuck on "connecting to camera" and then fails. I've already tried: Deleting and reinstalling the Canon Connect app setting the Wi-Fi settings on my camera. Ensuring my camera firmware and app are up-to-date I'm using a Google pixel 6a. Any suggestions or solutions would be greatly appreciated! Thanks, Mustafa

1 REPLY 1

Arthur
Moderator
Moderator

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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