Ebiggs1 and jrhoffman75 thanks you so much for your personal expert critique
At least my problems where with a site and a company and I didn’t make it personal!
I guess my biggest mistake was thinking Canon was a competent company,
I am an Expert SQL Programer / Designer
This problem is being caused by likely one record in a database that should take like 2 minutes max to fix, but it appears to me Canon doesn’t care enough about support to fix it and instead has make the user find the secret way / fix around it etc. Wasting way more support users time multiplied by how many users than run across the problem. Like I said I did make the mistake of thinking Canon care about support and now I think that statement is not true!
They do know about this problem!
