Cannot add camera in Image Transfer Utility

[sstrickler]

I just purchased n SX530HS and I am trying to add it in the Image Transfer Utility.  I have registered the camera but when I try to add it I get an error popup that says

Any ideas?

[Richard]

Hi Sstrickler,

Thank you for posting.

For assistance with this, please contact our technical support team. You may reach them by calling 800-OK-CANON (652-2666), Monday - Friday 9:00 a.m. - 9:00 p.m. ET (excluding holidays).