CameraConnect login issue

[Alexismmel]

My CameraConnect app was working perfectly before it automatically updated. I scrolled down and agreed to the new terms and conditions and when I tried to login I kept getting stuck at the page where you hit “next” to complete the login. I tried logging in via email and password, google sign in, apple sign in and I tried creating an account through those methods as well. Every time I got stuck on the next function where it just would click or load to the next page. I also tried on and off WiFi in differing locations. Assuming this is a technical error on cannons side but looking for suggestions! 

[shadowsports]

Greetings,

A couple of users mentioned this recently.  I'm running Android 15 on a Pixel 8.  After my app updated, I agreed to the terms and logged right in using my CanonID.  I haven't found a way to reproduce the issue. 

A colleague of mine suggested disabling VPN if you are using a client on your phone or mobile device.