12-27-2018 07:24 AM
Camera Connect App Version: 2.3.20.24 (build 967)
IOS version: 12.1
The phone is able to connect to camera, and images on camera can be displayed.
However it failed to save images to phone.
I tried the followings but not work.
- Delete and reinstall the app
- Reset wi-di setting on camera
Anyone can advise?
Thanks
09-14-2019 02:15 PM
Were you ever able to resolve the issue? I have the same problem.
07-06-2019 01:13 AM
09-14-2019 01:05 PM
Has anyone been able to resolve this issue?? Very frustrating! I have been using the EOS remote app for a couple of years and have never had an issue with it until yesterday. When I click on an image to save it, it says Failed to save image.
I have tried everything...shut everything down. Deleted app reinstalled app. WiFi connections... I have no clue!
can someone please let me know if you have had this same problem and have resolved the issue?
11-22-2019 11:32 PM
09-14-2019 02:46 PM
09-27-2019 10:31 PM
It had something to do with iOS 12.00.xx prior to iOS 12.3.1 on my iphone 8s+.. My old iphone 6s+ with IOS 11.xx.xx did not do that. All I did was update the iOS of 8s+. You may need to update your camera firmware and the Canon app.
09-27-2019 10:38 PM
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