Camera Connect App Version: 22.214.171.124 (build 967)
IOS version: 12.1
The phone is able to connect to camera, and images on camera can be displayed.
However it failed to save images to phone.
I tried the followings but not work.
- Delete and reinstall the app
- Reset wi-di setting on camera
Anyone can advise?
Has anyone been able to resolve this issue?? Very frustrating! I have been using the EOS remote app for a couple of years and have never had an issue with it until yesterday. When I click on an image to save it, it says Failed to save image.
I have tried everything...shut everything down. Deleted app reinstalled app. WiFi connections... I have no clue!
can someone please let me know if you have had this same problem and have resolved the issue?
It had something to do with iOS 12.00.xx prior to iOS 12.3.1 on my iphone 8s+.. My old iphone 6s+ with IOS 11.xx.xx did not do that. All I did was update the iOS of 8s+. You may need to update your camera firmware and the Canon app.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.