I have an ELPH 360 HS and I am trying to transfer pictures from the camera to my iPad. The Camera Connect app will not open. I tap on it and it opens-then-closes. I did read here in the community to delete the app, restart my iPad, and re-install the app. I did that - twice! - and got the same results. I also went to my WiFi connection on the iPad and chose “Forget Network”, restarted my iPad, and the app still would not open. I also went to the WiFi connection settings on the camera and chose “Return to Default”, turned the camera off-the-on. The app STILL will not open! I don’t know what else to do and there are some important pictures that I have no access to until this is resolved. Any help would be greatly appreciated. Thank you.
What set of instructions are you following?
Download User Guides and Software at the above link.