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Zr300 Via USB cable is not recognized by my window 8 OS

Wilbert
Apprentice

The operating system windows 8 is not recognizing Canon ZR300 for loading into my computer for editing. I have a Dell 660s that only has USB, no fire wire which nearly outdated since the USB is faster now.

 

On the Canon sight it stated they have no driver specific to that camera concerning Windows 8. That Windows 8 OS would likely have dirver included in it. 

 

Is it possible the USB cables I have which are older may not be compatible to the 3.0 and 4.0 etc. USB cards?

 

Thank in advance for your response.

1 REPLY 1

Mykolas
Authority

Hi Wilbert!

 

Thanks for posting!

 

In order to transfer the video from the camcorder, a firewire connection must be used.

 

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