09-09-2019 03:18 PM
Hi,
I'm wondering if you can help me with a setup problem. I cannot find a way to activate the Face Detection function in the menu. It is "greyed out." I have another XF400 set up identically (or so I believe) but it does not have this problem. Here are the exact settings:
CAMERA SETUP
digital zoom: off
zoom speed: normal
rocker: variable
handle: 8
wireless: 8
hi sp zm: on
af mode: cont
Af frame: s
Af speed: normal
af rest: normal
face: on!!!
focus guide: on
focus preset speed: normal
flicker reduct: off
Conversion lens: off
Image stab: standard
powered IS button: on
Set wb priority: 5600
focus ring direction: norm
focus ring resp: norm
zoom ring direction: norm
IR light: norm
IR Rec Color: white
RECORDING SETUP
Internal/External Rec: Internal
Movie Format: MP4!!!
Resolution: 4k
Frame Ratez: 59.94!!!
audio format: 4CH
Recording Media: Mem Card A
Recording Photos: Rem Card B
Dual/Relay Recording: Relay!!!
Available Space in Memory: N/A
Initialize: N/A
rec command: off
HDMI time code: off
Time code mode: preset
Time code running mode: recRun
DF/NDF: DF
Initial time code: n/a
User bit type: n/a
color bars: off
1 Khz ton: off
File numbering: continuous
AUDIO
CH2 Input: Input1!!!
CH3/CH4: int/mic
Input1 Mic Trimming: 0bd
Input1 Mic Att.: off
Input 1/2 limiter: Off
Input 1/2 ALC Link: SEP
Built in mic sens: Norm
Built in Mic Att: Off
Built in Mic low Cut: Off
Head phone vol: 8
Monitor Channels: 1/2
HDMI Channels: 1/2
Notification Sounds: Off
DISPLAY
Output Term: HDMI
HDMI Max Res: 1920x1080
Output Status: N/A
LCD Brightness: About 3/4
LCD Backlight: normal
VF backlight: normal
LCD Mirror Image: On
Output Onscreen Displays: Off
Onscreen Markers: Level White
Distance Unit: Feet
SYSTEM
Language: English
Time Zone/DST: nyc
Date/Time: Set as needed
Network Settings: N/a
Fan: On!!!
Wireless Remote: N/A
power led: On
tally lamp: on
access led: on
led: on
remote terminal: std
assign button1: af/mf
assign button2: powered IS
assign button3: preRec
assign button4: rec review
assign button5: magnify
Onscreen assignable button: photo
Custom Dial & Button Tv/Av/M!!!
Backup Menu Settings: N/A
Certification Logo display: N/A
Reset all: N/A
09-09-2019 04:00 PM
stevesmede,
We are sorry that this is the case. Other instances where this has become an issue, a full factory reset to factory default settings will relieve this issue.
09-09-2019 05:06 PM
Thanks for the quick reply, Tim!
I'll do that. I'm guessing now that the problem is NOT related to a setting issue, but is actually a technical malfunction? If so, I will pass that on to the rental house where I obtained it.
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