09-11-2019 04:20 PM
I have been using this camera for quite a few years with my 4th graders and last year a student dropped it. No physical damage, but I cannot get it to read an SD card. I have put several different SD cards in and when I go to record it says "Check the memory card". I have tried recording straight to the camera's internal memory and it will not do that either. I have initialized the internal error and still nothing will record. The weird thing is that I was still able to take a photo, and it saved to the internal memory... I would love for any advice to get this working again. Thanks!
09-12-2019 12:49 AM
It sounds like there may be something wrong with the SD card reader in the camera. If you've already tried a second SD card, you would most likely need to send the camera in for service to fix this.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.