01-27-2024 08:19 PM
Okay, this is making us crazy, so any assistance will be *most* appreciated!
01-28-2024 02:59 PM - edited 01-28-2024 03:02 PM
Re: Question #4...No such thing as USB Mini-A. "A" is the rectangular plug that goes to computer. You are talking about Mini-B. No, Canon's USB-Mini B is no different than a generic cable. Is your camera's Mini-B port damaged? Maybe the camera has an internal electrical fault.
Re: Question #2....manual page 143 points out why you can't do it on the 700. Files on internal are converted and transferred to SD card. Your camera doesn't do this.
Re: Question #3....Yes, it sounds like the DC port is damaged.
Has this camera been abused? Two electrical ports that don't function is too much to be coincidence. These things are kinda delicate....plugs being forcibly inserted incorrectly, or sideways pressure exerted on plugs, or camera dropped and hitting the ground plug-first?
Re: Question #1...The manual points out features and functions that are exclusive to the 70 and 72. Transferring from internal memory to SD card is one of them. Page 140 says this.
Seems like your movies are trapped on your camera.unless the USB problem is figured out/repaired. Have you tried connecting camera to a different USB port on your computer, or to a different computer?
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.