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VIXIA HG10 internal battery dead

guitarpicker7
Contributor

Hello!

I'm a Newbie here and I LOVE my Canon HG10 HDD camcorders!

I  have been using them for about 12-15 years (I'm old and don't remember exactly when I started) recording just about anywhere I can get permission...

3 of them have internal battery issues (the rechargable lithiums that keep the settings and the clock alive are dead)

4 appeals to Canon service brought no response.

I'm really getting tired of wasting 20 minutes of setup time poking buttons to input my preferences! 

 I'm an experienced tech and not afraid to open up my stuff (I upgraded the HDD in 2 of my HGs = EZ2Do), but I learned the hard way, a long time ago, having some direction beforehand is a good thing.

Thoughts and suggestions are appreciated!

Thank You!  Stay Safe!  Stop inhaling... 😉 

-charley, lower left corner of OHIO

1 ACCEPTED SOLUTION

rs-eos
Elite

Not sure what to say, unfortunately.  Those units were released around 13 years ago, so not surprising that the internal batteries will no longer hold any charge.   I cannot speak for Canon, but there may be some limit as to what electronics they will still be able to service.  Limit as in x number of years after a particular model is released.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

View solution in original post

15 REPLIES 15

Hello Tjoernfelt, Did you take the internal battery out and replace it? I'm at the same point you were when you made this post.

seuni
Apprentice

Hi Charley,

I was searching for some info on the HG10 batteries since I finally found the charger for it, but I'm worried the lithium battery is fully discharged since it's been several years since it's been used. If this message gets to you, would you have the time to share your experience on working on the batteries?

I have had little concern about my battery packs. But when I changed it, I lost time and date. As I still had my first HG10, with the defective side screen, lying around, I chose to remove the internal battery for the fix. It was an easy task, done not taking the camera more apart than in picture. I don't know the type of battery, since the connectors are placed covering that detail. I charge the battery packs sitting on the camera. I'm not sure, they are up to full capacity now (or will be again)

dylanroblin3
Apprentice

Hi fellas, very interesting reading up on how you've solved fixed internal battery. Complete newbie to cameras but recently found a canon hg10 at a charity shop and the external battery definitely doesn't hold a charge, however I am concerned about the internal battery also not being functional and was wondering if the camera would still work without a functional internal battery but a new external, if it just causes issues with the date and settings then im not too fussed. Might be good to know before i buy a new external battery

Cheers

Hi dylanroblin3. I've experienced no other problems but the loss of date and time. 

Best of luck with Your purchase.

Keep using the camera. It recharges the battery when filming.

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