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Solutions for importing HF M41 files from windows 10

Doug1
Apprentice

Pixela does support beyond Windows 8 and now I have Windows 10 and Power Director 14 and can not get video files out of camera into computer.  Anyone found a solution?

 

Thanks

1 REPLY 1

Richard
Product Expert
Product Expert

Hi Doug1,

 

For assistance with the Pixela software, please contact their customer support center or access their support services online. Their toll-free phone number is 800-458-4029, and they're available Monday through Friday, 9:00 a.m. - 6:00 p.m. (PST). Software updates may be available online at: http://www.pixela.co.jp/oem/canon/e/

 

As an alternative, you may use the Windows Live Movie Maker. If you haven't already done so, you may retrieve and install this program from Microsoft's download.live.com.

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