cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with Mode Selection Switch VIXIA HF G30

donloftus
Apprentice

I purchased this video camera back on August 8, 2013 so it is out of warranty. The problem is the selector switch for picking your shooting mode, I can not access Cinema.  When the switch is Auto the camera is in Auto mode, when I switch to manual there is no change, the display does not blink and I'm still in Auto mode. When I switch to Cinema mode the camera display shows I'm changing to Manual and the camera finally changes to Manual mode.  Of course, there are  no more mode positions to select, so no Cinema. Any suggestions?  Since it is out of warranty, is there anyplace I can find information on how to repair the camera or replace the switch?   Thanks for any help you can offer.

2 REPLIES 2

Mark35mmF2
Product Expert
Product Expert

Hi there,

 

It definitely sounds like the switch is out of alignment or has gone bad. Instructions for self repair are going to be hard to come by but the camera can still be repaired.

 

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

Is there a schmatic on line somewhere or anything that shows how to get to that switch?  Is there a Canon repair facility near Gainesville, Florida maybe in Jacksonville, FL?  I would at least like to talk to a repair shop and see what they say.  If it costs too much I just won't use Cinema.  I can dome most of the effects that Cinema offers in post if I need too.  It's just that it would be nice to have all modes available just in case I need it.  Mark35mmF2, thanks for your input.

Announcements
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM