How can I donwload Video Browser

[VideoGeek]

You could try looking here: http://www1.pixela.co.jp/oem/canon/e/videobrowser/app_download.php

[Abili]

I tried the link that requires the 12 code serial number. I'm doing that but it tells me the system does not recognize the code.

The camcorder - Vixia HFS 10 - was bought in LA in Best Buy on 07/18/09.

[Mykolas · Accepted solution]

Hi Abili!

The link above links to software for different models from the one you have.  I recommend that you visit the main software page for Pixela and choose the appropriate options there.  Click HERE to go there.

[Abili]

I made a mistake. I charged the camcorder to the external outlet + I had charged the battery. Now is clear we need to charget the camcorder ONLY to the outlet. May be this concept could be clarified for future inquiries, for those we are not geeks.

Thanks for your support, the point is over

Abili