Have the canon ZR800 and Windows 7 on my desktop. Can't seem to upload movie to computer from USB

[thesaint7996]

Unable to upload movie from Camcorder to windows 7 desk top using a USB port? Can you help.

[Mykolas]

Hi thesaint7996,

In order to transfer video to your computer, you need to use a Firewire (IEEE 1394) connection.  Video cannot be transferred over a USB connection.

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