HV20 won't play back old tapes

[ArchieH]

My old HV20 wouldn't play my videos after buying other camcorders I found that I'd have buy another HV20 A, I got one and it played back several of my old tapes, but now the same day its not playing anything! Is there a reason I can resolve?

Any help appreciated.

[Arthur]

Hello ArchieH,

Thank you for reaching out!

If your camera is the VIXIA HV20, it has been retired. As a result, all official Canon support has ceased. We no longer perform repairs or have parts for that unit.

To explore Canon's latest technologies, we recommend contacting our Canon Upgrade Program Specialists at 1-866-443-8002, available Monday through Friday.

[ArchieH]

Thanks for your reply, I wasn't expecting to have anything to do with Canon themselves, I thought that somebody on the forum might have any ideas on how to troubleshoot my situation.