HFS10 - Won't recognize power adapter

[Tedology]

Hello,

I have a Canon Vixia HFS10 camcorder that was purchased about six years ago.

Today, I connected it to my Mac to upload some video I recorded. I went through the normal steps and got a message "Please connect power adapter" (in red).

I tried...and the message did not go away.

So I figured the adapter was faulty and went and purchased another universal adapter (8.4v) at Fry's.

Tried that one...same error.

I'm wondering if my camcorder is just dead? Or is there a setting I must change on the camcorder?

Thank you,

Ted

[Waddizzle]

You should have it professionally checked. Power cord problems are best handled by professionals

I can think of several issues that might cause the message.  For example, a ground fault could do it.  A faulty rechargeable battery might produce the same message, too.  Get it checked out by a professional.

[Tedology]

Hi Waddizzle, 

Thanks very much for taking the time to respond.

I'm going to give Canon a call when I get home and speak to somebody about this and see if there is something I can test out first on my end.

Ted