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HF21 Vixia HD

STK758
Apprentice

Powers up but will not record. It chimes when powering up but I noticed the switch position does not chime. Sometimes it works then when I need it ... Nope...  The shutter is open and to turn it off you need to remove battery.  HELP. This is a valuable tool for my racing.

 

 

Barry.

2 REPLIES 2

Richard
Product Expert
Product Expert

Hi STK758,

 

For service options for your VIXIA HF21, please contact us.  When you do, please let us know your zip code.

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I need to buy the cable that goes from the component out on my HF R21 to the USB port on my computer for downloading pictures. I can't find a part number. I've bought two but they keep sending me a mini to usb which isn't the correct cable. The mini end is wrong.

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