09-27-2024 12:50 PM - last edited on 09-27-2024 12:53 PM by SamanthaW
Hi everyone. I have a canon FS100 camcorder. Yesterday was my friend's bday and it was a surprise, so I of course wanted to capture it on video. I watched the video on the camcorder and it was great! But when I tried to upload it to my laptop, I noticed the video was saved as a .pgi file (instead of mod file like it typically shows as). Is there any way I can fix this problem?
09-30-2024 10:21 AM
Hello! Thanks for letting us know what Canon product you've got. The FS100 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you find a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
09-30-2024 10:29 AM
Greetings,
The FS100 is about 16 yrs old. I'd say its time for an upgrade. 😃
Canon Support for FS100 | Canon U.S.A., Inc.
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