04-05-2020 09:48 PM
04-05-2020 09:51 PM
04-06-2020 06:55 PM
Trex66,
I am sorry to hear that this occurs. We recommend sending the unit to Canon for evaluation. You can set up an online repair request through our online system at www.usa.canon.com/repair.
09-30-2024 12:01 AM
I realize the post is nearly five years old, but wondering if you found the source of the issue. I have two cameras exhibiting the exact same symptons.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
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EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
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