05-07-2015 10:34 AM
I recently purchased two Sony UWP-D11 wireless microphones to work with my Canon XA20. I film interviews in a three story building. I use headphones ( headphone setting at 12 on camcorder) while recording, and can not hear a buzz or additional noise when filming. Though, it is another story when I add the files onto my or other's computers. The mics will sometimes work well upstairs, and then experience a high pitch buzz and audio noise downstairs or vice versa. Sometimes, I just experience the problem in all locations. There are a lot of inconsistencies. I spoke with a sony representative to make sure my mic settings were not the issue.
Could this be an issue with how the files are being written to a memory card, what memory card I am using, the wireless internet in the building, or another problem? If so, what would be the best solution?
I greatly appreciate your help.
Solved! Go to Solution.
05-10-2015 09:14 AM
Hi Clare27!
Thanks for posting.
It is possible something is causing interference or the buzz signal is coming from the mic receiver. If you connect a standard non-wireless stereo microphone to the camera, do you hear the same buzzing?
If this is a time sensitive-matter, additional support options are available at Contact Us.
05-10-2015 09:14 AM
Hi Clare27!
Thanks for posting.
It is possible something is causing interference or the buzz signal is coming from the mic receiver. If you connect a standard non-wireless stereo microphone to the camera, do you hear the same buzzing?
If this is a time sensitive-matter, additional support options are available at Contact Us.
05-10-2015 01:26 PM
I will try this when I return to the office. Thank you for your advice 🙂
05-13-2015 04:13 PM
I tried using a Sony shotgun mic, but for some reason the mic cord does not go into the mic port completely. If you have any suggestions, or thoughts on it, that would be wonderful.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.