01-15-2022 12:52 AM
Hi, I have an old camcorder that was purchased in 1990. I know it's out of warranty, but now when I insert a tape, it just displays an eject message. The power seems fine, and the mechanism seems fine also, it loads and ejects with no issue, it just won't load the tape. Thanks!
01-15-2022 06:50 AM
Greetings,
This can be caused by several things. Try testing with another tape.
If it happens with others, the device has malfunctioned and has likely reached the end of its useable life. (32 yrs)
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
01-15-2022 07:21 PM
I found a more helpful reply which explains the issue: https://community.usa.canon.com/t5/Camcorders/Keep-getting-quot-eject-message/td-p/8791
Regardless of age, if a product is not abused or misused a company should always stand behind it's products. I'll contact the customer service department.
01-16-2022 09:18 AM - edited 01-16-2022 09:30 AM
Greetings,
By all means do that. Unfortunately, age does matter regardless of how well the device was cared for. I'm sure you took great care of it. However, Canon will not service a 32 yr old device, but I'll let them tell you that.
A1 - Canon Camera Museum (global.canon)
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
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