I keep getting a "A paper size that cannot be fed from Rear Tray was selected." error, even though I have used this paper routinely in the past. Is there some setting I am missing to override this? Thanks
I have received this error plus the 10-flash orange light, and looking on-line it seems it is likely a print head problem. However, I am unable to contact Canon (for a week the phone line always gives a 'closed' message, no replies to emails over the...
It is Canon Hi gloss photo, but I don’t think that is thproblem. The message is that this is not a permitted size for the printer, though I have many previous prints this size
The printer is a Pro-100. my machine is an iMac running High Sierra and I have tried to print a 13x19 from Photoshop, Pixelmator Pro and Intaglio. All give the same error, that I must use manual feed. This has never shown up before.
Thanks for the info. Unfortunately my print was totally immovable and after an hour on line Canon gave up. With no repair center within 90 minutes drive and a pitiful 'trade-in' offer, I bought an Epson instead.