i bought a pixma pro-100 yesterday from someone local who got it with his camera nearly 3 years ago. it was still in its box, packing materials untouched. after finding & installing newest driver, i tried to align print head. got 'paper jam' error. t...
john, there has never been any paper in the printer, so there has been no paper to jam or remove. and there is no print job to resume, since none has ever started. the "front" tray suppurt (called "rear" in the documentation) is indeed open. the feed...
after plugging in (was off for about 3 hours) and turning on, the yellow light starts blinking the 3 pattern -- and on opening the lid the print head does NOT move to the center. thanks,charlotte