Hi schmidt408, Thanks for your respond. If the photocopy function is normal then you can be assured that the printer is working as per normal. Have you tried printing from a different computer or a different file? what is the outcome? Best Regards,Ka...
Hi jolandab, May I know what is the application are you prining from? Is it Microsoft Word, Excel? If yes, can you confirm whether only 1 document is affected or several? Best Regards,KahVeen
Hi schmidt408, As I understand that only a portion of your print is printed out. Kindly advise whether does this also occur when your perform a photocopy function without the help of your computer? Best Regards,KahVeen
Hi Rach, As I understand that you have just upgraded to your new Windows 10 on your PC. Assuming the printer is able to perform a photocopy function and its also working before upgrading your PC to Windows 10. Try the following steps below,1) Connect...
Hi rogerchitwood, As I understand, your PC is not able to detect your printer via USB cable. Assuming your USB port on your PC is functioning, kindly disconnect the printer USB cable and try the following below. 1) Uninstall your current printer driv...
