In processing my photos in Adobe Lightroom Classic, some photos are rejected with the error message, "The file appears to be unsupported or damaged".
The Canon DPP app also rejects the photos, but the message only pops up for 2 seconds, so I can't ex...
On the repair and maintenance page, why can I not specify that I want a 11-point maintenance check on this product?It only allows me to send it in if there is an identified problem.
The control ring is supposed to be dual purpose - AF and another function that you customize in the settings. Has anybody tried that? I can't get it to do anything but focus.However, I customized the button to cycle across AF methods. That is really ...
My suggestion applies especially to the advanced mirrorless camera systems which have a huge menu array.I have the EOS R5 camera. I make use of the C1, C2, C3 so that I can instantly go to the various settings for changing situation. Further, I have ...
You are labeled "Moderator", so I am guessing that means you are somehow officially connected to Canon. Therefore I am posting my update to you.
I downloaded the photos again, but instead of using the EOS Utility, I plugged the memory card directly t...
You are right! The "Check for update" in the app did not find an update. I wish Canon would fix the bugs in that web site. This is one of several.
Anyway, the newer version did not help.