Unable to complete Precision Alignment order

[mdougc]

I am trying to enter an order for RF 200-800 precision alignment.

The "Submit" button will not work. Is there any tech help on this?

[Stephen]

Hey, Mr. Campbell!

Because you have CarePAK on this lens, it'll be best for you to call the CarePAK team at 1-833-CAREPAK (1-833-227-3725) so they can help you resolve this.

They'll verify some info to get a pre-paid label to you. You'll also want to fill out THIS form, print it out, along with your CarePAK confirmation email & Proof of Purchase (receipt) and you'll be on your way! 

Hope this helps!

[mdougc]

Canon really needs to address the bugs on this website. Maybe they could get someone outside of the tech staff to sit down and try to use it. That's what I used to do when I designed web pages.
This process has been a painful labor.
Last year, it was easy.

[Stephen]

This isn't a "bug" on the site. There is an issue with your product registration. I pulled up your account, but our systems didn't complete the full registration process. To rectify this, you need to call.