This is similar to others EXCEPT I am connected using a wired ethernet connection. I am on windows 11 version 23H2 (not 24H2)The printer works without difficulty.The scanner works from the printer control panel as making copies is possible.I firs...
It's clearly a problem. On another computer at another location, running Windows 11 24H2 which is the version reputed to have all the scanner problems, needing only a scanner I opted for a competitor's scanner. It installed on a USB connection with n...
That is what I had to do because the Canon utility, in my setup, did NOT add the printer to Windows. When I first ran the Canon utility, it was unable to find the printer/scanner. When I checked the Windows Printers and Scanners, there was no sign of...
I don't know if this will make any difference, but I completely uninstalled everything before following the procedure in that link.By that I mean I Uninstalled the two Canon items in Device manager.Removed the printer from Printers and ScannersUninst...
Same thing happened to me initially a few times.But, on the page I linked to in my QA, please follow Bellmac's sequence precisely and see how that works for you. (Also note the conversation between Bellmac and Favonian about the same issue).