Yes, that will have to be my next step. Thanks so much for your advice here. At the moment solved my current problem by going out and buying an epson... sigh..
Did a deep clean. Used the video in the link below. Print head is now as clean as the day it was born. Still no color ink!! As a point of interest, when I put it all back together the printer recognized my ink cartridges as canon brand, so that's not...
also took out the print head... cleaned the ports with alcohol and qtips to no avail. Might give up and chuck it in the dishwasher later.However.... I was incorrect about the branded ink - I am using generic. same cartridges worked before but not now...
