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epfaff
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01-26-2024
02-07-2024
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Mac doesn't show TR8620 when trying to add a printer
01-26-2024
I set up my printer, but when I try to add it to my iMac, it doesn't show up. Has anyone else had this problem?Using MacOS Ventura 13.6.4
Re: Mac doesn't show TR8620 when trying to add a printer
02-06-2024
I opened the app and it shows Canon TR8600 series offline. I checked the printer and it is on the same WiFi as my phone.
Re: Mac doesn't show TR8620 when trying to add a printer
01-27-2024
Also - there are no error messages. I reset all the settings and went through the setup process again and connected the printer to Wi-Fi wirelessly. But when I try to add a printer to my Mac, it doesn't show up.
Re: Mac doesn't show TR8620 when trying to add a printer
01-27-2024
Hi Tiffany,Thanks for your hep. I am using Ventura 13.6.4 and the printer is connected to Wi-Fi wirelessly.