This is the second of several posts regarding issues I'm having with scanning and the GX7021.I began a case online with Canon (via chat), that I had to discontinue for picking up later and asked if me putting all the info here on the forums for their...
This will be the first of several posts regarding issues I'm having with scanning and the GX7021.I began a case online with Canon (via chat), that I had to discontinue for picking up later and asked if me putting all the info here on the forums for t...
Yeah, it sounds like if the model was just released they weren't doing a good job with getting the software up on the portal. I didn't doubt your story, I doubted more that the support person did not know what they are talking about. Of course it i...
I downloaded and installed a trial of Paperport 14 on my system (again I'm on Windows 11, but I expect Windows 10 to be the same). The "Select Scanner" dialog shows all my TWAIN and WIA drivers:I'll be honest - I'm not sure why there are 2 WIA drive...
Thanks Rick. As I mentioned in the OP, this post was partially made as a reference for Canon Support who said it wouldn't be an altogether bad idea for me to post here so there was a full written record of the issue.I had both communicated with Cano...
I just wanted to reply here because I think there might be some misinformation and it led me down the wrong track for a while and I wanted to make sure no one else had this issue.First off, I'm on Windows 11, so it might not be the same issue. Howeve...