Hi Hazel_T, There really is a problem with the camera. I did the Test with direct power with an AC cable. I tested with POE+ swtich (Dell Switch 1524P). I tested with the camera connected directly to the computer and the AC. And I also tried to reset...
Hi NatalyaPT, The camera was two days old. I made the purchase online and sent it to Brazil. I'm looking for some way to solve the problem, without having to send the camera. This camera is not for sale in Brazil, I had to import it. I purchased fi...
Hi Hazel, thanks for responding. Regarding the camera problem, I will go through the tests I have done so far. I have 3 other cameras that are the same, I have already tested another power source from a camera that is working normally. The power ligh...
Windows 10 x64.The camera was connected via an SDI cable and also via a network cable for control.Camera power was supplied by the power supplyConnected directly to the socket.When I turn the camera on, it doesn't start.The green power light flashes....
