So ive gotten a few scans from someone who uses a Lide220 scanner. The ppi of the image reads 4800, but the scan im told is 2400. The user says its a software bug in the scanner software. How I suppose to see the correct resolution? Attached is t...
Thats from me - Im the one he was sending the file to. I'm on a Mac Book Pro2019 Retina display. Is it my settings? All other images I get from other display the correct info.
So its not my product so I cant get help. I tried yesterday. I called Canon 3 times - getting a human to talk to was virtually impossible. The 1st time they just threw me back into the queue- 35 minutes wasted. The 2nd time I was told I was in th...