Printer will work to scan and copy but not print via desktop computer. Printer will print connected via laptop, iPad, or iPhone and wi-fi network but not via UBS cable. Have reloaded driver and changed cable. Printer is only a month old and print...
Stephanie, I have spent hours trying to solve the problem. Have tried new startup disc, resetting of printer preference including changing computer connection from WiFi to UBS cable. Never have gotten the UI on computer to work. Using AirPrint fr...
Hector, thank you for responding. My desktop has Windows 11 Pro as an operating system. I do not get an error message on my computer when I try to print. I hear a small click at the printer and see a que on my screen of items to be printed. Nothi...