I'm not sure how to describe the 2nd side of scanned documents. The second side is scanning, but a portion of the scanned page is blurred? distorted?Is this a part that needs to be replaced? If so, what part would be doing this?Is this correctable...
This is a brand new OE 046 cyan cartridge, just installed.How do you describe this print quality issue? Is it just a bad cartridge? or is the cartridge salvageable?
Yes, Hector, I spoke with Canon solutions and they determined the same course of action. I received a replacement OE cartridge within a couple of days and the printer is working exactly as intended.Thank you for the follow up.