hi tlex. did you find a solution to this. i have the exact same issue. the firmware update software doesnt locate the printer on USB or IP address. But i can print / scan on both the connections, USB and wifi. I even tried with a second computer. sam...
exactly same issue. paper wastage.i used the machine on wireless connection earlier and this never happened. but then the printer started losing connection randomly after a few months. prints would come out after a random period of about 30 mins or s...
