I purchased my 70D in France in 2014. I do not have the proof of purchase and the shop is unable to provide it to me.I now reside in California and I have recently experienced Err 80. My S/N is in the range of the defect and Canon offered to cover th...
I called the Canon customer service phone number, and had the best customer service call in my life.I explained the two issues: Err 80 + no proof of purchase (abroad). He said no problem, give me first name, last name, email address, mail address and...
While I agree Canon USA wouldn't be happy to serve a EU customer, I don't see how this is my problem. If they have separate budgets, they can bill Canon EU so that there is no expense for Canon USA. Either way, if Canon has recognized a defect and my...