I tried to scan a document and the Utility says it can't find th specified folder. I tried changing to several different folders and still get the error. This just started happending a few weeks ago. Any ideas?
Product experts: I've un-installed all Canon software and checked the Win10 Registry to ensure no Canon software artifacts remain. I then re-installed the 10/4/21, mp68-win-mx920-1_01-ea32_2.exe drivers; still no recognition of folders. I installed...
Hector ... I tried the steps and it did not work. Controlled folder access is/was disabled. I disabled WIn10 Defender and uninstalled Spybot, rebooted, and the Canon IJ Scan Utility still errors with "Cannot find the specified folder. Check the save...
Thanks for the reply. Machine is a Canon Pixma MX922, s/n AFEG76475. System is a AMD Ryzen 5 2600X, 16 GB Ram, OS is Windows 10 Pro, version 20H2, build 19042.1466, Windows Feature Experience Pack 120.2212.3920.0. Was just fine back in October time...