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DaveHoch · 01-12-2022

After a mother board upgrade, EOS utility no longer recognizes my EOS R camera when connected via USB cable to download images. Interesting, it still recognizes my 5D Mk IV and 6D Mk II and they work fine. I have updated both the EOS utility and the ...

DaveHoch · 09-08-2021

I am running Windows 10 and I upgraded to an 8/16 core I7 with a new mother board. The EOS utility still works properly for my other Canon cameras (60d, 5DMIV, 6DMII) as it did before the upgrade, but it no longer launches the EOS Utility when I att...

DaveHoch · 01-14-2022

FYI, my computer does see my EOS R as "Canon EOS R" but the EOS utility still does not see it. There is some kind of bug in the EOS Utility software that is preventing it to correctly recognize the R.

DaveHoch · 01-14-2022

All good thoughts. Yep, Intel chipset, basically went from a 4 core to 8 core I7. I have tried using the three different USB ports - "A" 2.0, "A" 3.2 gen 1, and "C" ports with different cables- no success. FYI, the Windows correctly recognizes the c...

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EOS utility does not recognize my EOS R

EOS utility no longer recognized my EOS R camera after I upgraded my processor and motherboard.

Re: EOS utility does not recognize my EOS R

Re: EOS utility does not recognize my EOS R