I've had this printer for a month and have to say up front that I have grown to hate it for the incomprehensible menu trees and the minimum 1 hour wait for tech support. Here's what I want to do: put an envelope into the multi-purpose tray and print ...
I am having the same problem. I am scanning documents with pencil writing and non of the pencil is legible and much of it is invisible. This is about item number 100 of why I hate this machine.