I called them and they were VERY helpful! The default is to use the Microsoft printer driver so you need to download and update the Canon printer driver after the printer is setup. After that, we got the envelope options to show in the print menu ...
I have a brand new Image Class MF644cdw and I've changed the paper settings on both trays to envelope and continue to get the error message to make sure I have the correct paper size chosen. I am trying to print from Publisher if that makes a differ...
