Code: 5100, the ink carriage remains to the left after a paper jam. I've shut it down and restarted. Carriage after shut down will go to the right and then immediately to the left and remains there.
I have fixed the problem. Evidently when I was getting my strips of paper out I got ink/oil on the fine thin strip inside. I used my headset magnifine glass, tweezer, and moist towelettes to carefully remove the ink/oil. I know that probably wasn'...
My model number is MG3620, I have looked and looked for any stray pieces of paper, and nothing, however the error message 5100 still exsists and the carriage goes to the left and remains.