- I purchased a mf269dw to replace an old inkjet- I want the printer to print only in black and white for text; not in grayscale- However selecting black and white from the print menu does not help (while it did for my old inkjet printer)- I'm experi...
No, I did not receive any assistance for the grayscale printing issue. Color source prints in grayscale. No control to overwrite it (that I'm aware off)
- Corrected the model number in my original post - I purched a MF269dw (https://www.usa.canon.com/internet/portal/us/home/products/details/printers/black-and-white-laser/canon-imageclass-mf269dw)
I'm experiencing similar issues as described in the original post. Unless I find a fix for this, I will be returning the printer. The steps provided by the Canon rep where already done to no avail.My setup: I have a MS word doc with b/w and colored t...