@ArthurJ wrote:Hi Joey2, It is recommended that you can call us at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays. If you have not created a Canon Account, please click HERE. We look forward to hearing fr...
Larry, I believe there are only two people in this six-page thread who reported success, and one them was you. So, technically, yes, it didn’t fail for everyone. It failed for almost everyone who has posted here. You didn’t say whether you upgraded f...
I also find the Canon response to be extremely odd. Why don't they just try the upgrade on one of their printers and figure out why it doesn't work for them? It doesn't seem to update for anyone. I have Pro-100s in Canada and Brasil, and neither will...
I have the same problem as every one else here. I have two Pro 100s in two locations. One was purchased in Canada and the other in Brazil (a few years later). Neither will update.